Shipping policy

SHIPPING POLICY

At AREVONNE, we aim to make shipping simple and transparent. Please review the information below before placing your order.

Shipping Destinations

We currently ship to addresses within the United States only.

Orders placed with shipping addresses outside the United States cannot currently be fulfilled.

Free U.S. Shipping

We offer free standard shipping on every U.S. order.

There is no minimum purchase requirement and no standard shipping fee will be added at checkout.

Processing & Estimated Delivery

Most orders are prepared and processed within 1–3 business days after payment is successfully confirmed.

Our estimated total delivery time is 5–10 business days from the date your order is confirmed.

Business days do not include weekends or applicable public holidays.

Delivery times are estimates rather than guarantees. Delays may occasionally occur due to carrier disruptions, severe weather, peak shopping periods, customs or logistics processing, or other circumstances outside our reasonable control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for the carrier's tracking system to update after receiving your tracking number.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We will try to assist before the order is shipped, but we cannot guarantee that an address can be changed once fulfillment has begun.

AREVONNE is not responsible for delivery problems caused by incorrect or incomplete addresses provided by the customer.

Lost, Damaged or Incorrect Orders

If your package is lost in transit, your item arrives damaged or defective, or you receive an item that is significantly different from your order, please contact us so that we can review the issue.

For issues involving a delivered order, please contact us within 7 days of delivery and include your order number together with clear photos or videos where applicable.

Approved claims will be handled in accordance with our Refund & After-Sales Policy.

Delivered but Not Received

If your tracking information shows that your package has been delivered but you cannot locate it, please first check the delivery location, household members, neighbors where appropriate, and any notice provided by the carrier.

If the package still cannot be located, contact us promptly and we will help review the shipment information.

Contact Us

If you have any questions about shipping or delivery, please contact:

AREVONNE
Email: wangqiyue26@gmail.com